Política de reembolso

We offer a 30-day return policy. You have 30 days after receiving your item to request a return.

ELIGIBILITY

To be eligible for a return, your item must be:

• In the same condition you received it
• Unworn, unwashed and unused, with all original tags attached
• In its original packaging, with proof of purchase

FINAL SALE ITEMS

For hygiene reasons, underwear and boxers cannot be returned unless they arrive defective. Gift cards, digital products, memberships and items marked "Final Sale" are also not returnable.

HOW TO START A RETURN

Email support@capricornbaby.com with your order number. If your return is approved, we will send instructions and a prepaid return label for U.S. orders. Items sent back without an approved return will not be accepted.

INTERNATIONAL RETURNS

International customers are responsible for return shipping costs. Duties and taxes paid on import are not refundable by Capricorn Baby.

DAMAGED, DEFECTIVE OR WRONG ITEMS

Inspect your order on delivery and contact us within 7 days if an item is defective, damaged or incorrect. Photos may be requested. We will replace it or refund it in full, including shipping.

EXCHANGES

The fastest way to get a different size is to return your item and place a new order once the return is approved.

REFUNDS

Once your return is received and inspected, we will email you the result. Approved refunds go to your original payment method, or you can choose store credit (Capricorn Cash). Refunds can take 5–10 business days to appear, depending on your bank.

QUESTIONS

support@capricornbaby.com · +1 325-273-0784